Welcome to Ditter! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using Ditter, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Ditter is operated by Cambridge Machine Learning Ltd, a company based in the UK. For the purposes of the General Data Protection Regulation (GDPR), we are the data controller of your personal information.
3. Data Collection
Email Address: We collect your email address during registration. This is used for login purposes and to contact you regarding changes to our services, terms, or privacy policy.
Stripe Payment Information: Ditter uses Stripe to manage all payment transactions. We do not store any payment information directly; Stripe processes and stores payment details securely.
AI Characters and Interactions: When you create characters and interact with AI on Ditter, your conversations may be reviewed for audit and quality improvement. These reviews are conducted anonymously and are not linked to your identity.
4. Data Use
Login and Account Management: Your email address allows you to log in and manage your account securely.
Service Improvements: We review anonymous AI character interactions to enhance the quality of our services.
Analytics: We use Google Analytics to gather anonymous data on website usage, such as page visits and visitor frequency, to improve user experience.
5. Data Retention
Personal Data Retention: If you cancel your subscription, we will retain your personal information for up to 365 days before deletion, unless you request earlier deletion.
Data Deletion on Request: You may request deletion of all your data at any time by emailing us from your registered email address with the subject line “Request for account data to be deleted.”
6. User Rights
Access and Modification: You may access, edit, or delete your information within the Ditter app. This includes changes to payment data, API keys, password, AI conversation history, and created characters.
Notification of Policy Changes: If we make changes to this policy, we will notify users by updating this page 30 days in advance, giving users time to review, make changes, or delete their accounts if desired.
7. Data Security
We are committed to securing your personal data:
Encryption: All data is encrypted at rest and in transit (SSL/TLS), ensuring user data and interactions are protected.
Audits and Testing: We conduct regular audits and security testing on our infrastructure and cloud storage.
8. International Data Transfers
All Ditter infrastructure and data storage are based in the UK. Data may be transferred outside the UK solely for accessing the Ditter platform from another country, while remaining stored in the UK. Google Analytics and Stripe may transfer data to the United States or other locations under GDPR-compliant safeguards.
9. Third-Party Services
Stripe: Handles all payment processing. Stripe may store payment data in compliance with PCI-DSS standards and may transfer data under GDPR-compliant safeguards.
Google Analytics: Provides anonymized data on site usage and visitor trends, used strictly for page analytics.
10. Children’s Privacy
Ditter is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will delete that information promptly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at info@ditter.ai.